Contact Information
|
Education
B.A., Communication (1991), Michigan State University
M.A., English (1993), Bowling Green State University
Laura Klein, associate director of Professional Communication and lecturer with Rice’s Center for Civic Engagement, leads professional communication development, focusing on improving student pre-employment communication skills that impact long-term professional advancement. This includes providing students with the knowledge and skills to demonstrate persuasive written and verbal communication, a positive leadership image, and effective interpersonal and team communication skills.
Klein brings a dynamic blend of academic and professional experience and holds more than 15 years of global communications leadership expertise in developing and executing communication strategies and directing internal communications, brand management, community relations, and executive communications.
She spent 13 years at ArvinMeritor, Inc., Troy, Mich., a Fortune 500 global automotive supply company where she held various communications roles of increasing responsibility and most recently served as senior director, Internal Communications. She has also served as director, Brand Communications for Memorial Hermann Healthcare System, one of the countries largest non-profit healthcare systems, in Houston, Texas, where she led cultural change initiatives.
In addition to serving as a post-graduate research assistant in Communications at University of Houston and Writing and Composition instructor at Bowling Green State University, Klein has been featured in various communication publications and has spoken at several national and international forums on branding and internal communications.
Klein holds a bachelor’s degree in Communication from Michigan State University and a master’s degree in English from Bowling Green State University. She serves as a board member for Glass Free Grounds, a Houston-based non-profit that transforms broken glass debris from public parks into art.
Klein currently teaches Leadership Communication 321. She has also taught Humanities 295: Issues in the Workplace and directed the Professional Development Advisor Program and Professional Communication initiatives within the Center for Student Professional Development at Rice.
She is trained in professional etiquette and protocol from The Protocol School of Texas.
|
